GENERAL RESTAURANT MANAGER

OVERJOY RESTAURANT & CATERING SERVICES PTE LTD; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading hospitality service provider in Singapore is looking for a Restaurant & General Manager. The role entails overseeing operations, managing a diverse team, and ensuring customer satisfaction. The ideal candidate has 7-9 years of experience in restaurant management, strong leadership, budgeting, and communication skills. Flexibility to work during peak hours is essential.

Qualifications

• Minimum 7-9 years of experience in restaurant management or F&B operations.
• Strong leadership skills with the ability to manage a diverse team.
• Knowledge of budgeting, P&L management, and cost control.

Responsibilities

• Oversee day-to-day operations of the restaurant.
• Lead, train, and supervise staff.
• Manage catering orders and logistics.

Skills

Leadership

Customer service

Budget management

Problem-solving

Communication

Job description

Position Title: Restaurant & General Manager
Department: Operations
Reporting To: Business Owner / Director

Key Responsibilities

Restaurant Operations

• Oversee day-to-day operations of the restaurant, ensuring smooth service and high customer satisfaction.
• Lead, train, and supervise staff to maintain service standards and operational efficiency.
• Monitor inventory levels, place orders, and control food and beverage costs.
• Implement and enforce health, safety, and hygiene standards.
• Handle customer feedback, service recovery, and ensure positive dining experiences.

General Management

• Develop and manage operational budgets, sales targets, and cost control measures.
• Prepare and review reports on sales, expenses, staffing, and performance metrics.
• Coordinate with suppliers, vendors, and external partners for timely procurement.
• Drive marketing, promotions, and customer engagement initiatives.
• Ensure compliance with licensing, regulatory, and company policies.

Catering & Event Management

• Manage catering orders from inquiry to fulfillment, ensuring accurate requirements and timely execution.
• Liaise with kitchen staff to plan and prepare catering menus for events (corporate, private, weddings, etc.).
• Coordinate logistics, delivery, and setup for catering orders.
• Maintain strong client relationships and build repeat business opportunities.

Requirements

• Proven experience (minimum 7-9 years) in restaurant management or F&B operations.
• Strong leadership skills with the ability to manage and motivate a diverse team.
• Experience in handling catering operations and large-scale food orders.
• Excellent organizational, problem-solving, and decision-making skills.
• Strong communication and customer service abilities.
• Knowledge of budgeting, P&L management, and cost control.
• Familiarity with food hygiene, workplace safety, and F&B regulations in Singapore.
• Flexibility to work evenings, weekends, and public holidays as required.