General Manager

HIRA GLOBAL PTE. LTD.; Singapore; On-site; SGD 150,000 - 200,000; Full time

Job summary

A facilities management company in Singapore seeks a skilled operations manager to oversee cleaning operations, manage staff, and ensure high-quality cleaning standards. The ideal candidate will build relationships with clients and improve operational efficiency while adhering to company policies.

Responsibilities

• Develop and ensure adherence to company SOPs across sites.
• Build trusting relationships with clients for long-term partnerships.
• Monitor cleaning quality standards and client satisfaction.
• Manage staff motivation and performance in compliance with policies.
• Oversee day-to-day cleaning operations for efficiency.
• Plan and allocate resources for cleaning activities.
• Improve cleaning processes to reduce costs.
• Maintain cleaning equipment and supplies.
• Conduct quality checks to ensure standards are upheld.

Job description

• Developing, executing, and ensuring company SOPs are followed throughout assigned sites
• Building open and trusting relationship with clients to achieve long term partnership and contractual renewal
• Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job sites and surpass the client’s expectations
• Managing overall staff motivation, discipline, development, and performance according to the organisational, human resource and government manpower policies
• Oversee daily cleaning operations, ensuring all tasks are completed efficiently and to the required standards.
• Plan and schedule cleaning activities, including manpower and equipment allocation.
• Manage and optimize cleaning processes to improve efficiency and reduce costs.
• Manage and maintain cleaning equipment and supplies.
• Conduct regular quality checks to ensure cleaning standards are maintained.