Gaming/Retail Assistant

Fuku; Singapore; On-site; SGD 22,000 - 31,000; Full time

Benefits offered by this job

Performance related pay

Medical pay

Annual salary increase

Job summary

Overworld VR (A subsidiary of Oneness) in Singapore is seeking a friendly Retail VR Assistant to greet customers, explain game experiences, and guide bookings.

You will operate the VR game station, troubleshoot equipment, maintain gear, process sales, and help customers choose suitable packages.

This role requires enthusiasm for VR, basic PC skills, and a proactive team player mindset, with six-day work weeks at Orchard Central.

Qualifications

• Interest in VR games and experiences.
• Good communication and customer service abilities.
• Willingness to work retail hours including weekends.

Responsibilities

• Test and become familiar with all VR games offered.
• Guide and explain VR game experiences, including rules and procedures, to customers.
• Oversee operation of the VR game station and perform technical troubleshooting (e.g., PC, VR system, VR games).
• Maintain and repair VR equipment (training provided).
• Answer customer questions, provide appropriate service packages, and manage bookings.
• Attend to all customers and close sales.
• Perform other operational tasks such as cashiering, cleaning, and disinfecting.
• Carry out duties as designated by the company, consistent with the job title.
• Work independently and demonstrate self-motivation and initiative to achieve set targets.

Skills

VR enthusiast

Customer service

Basic PC skills

Communication skills

Team player

Job description

Overworld VR (A subsidiary of Oneness)

Salary & Benefits

• Salary range: $2,000 - $2,800 per month
• 5-20% performance related pay (PRP) per month
• 2% medical pay per month
• Annual salary increase

Location & Working Hours

• Location: Orchard Central
• Working days: 6 days per week (rest day falls on a weekday)
• Working hours: Retail hours (11am - 10pm; can leave at 9pm if there are no bookings)

Job Scope

• Test and become familiar with all VR games offered
• Guide and explain VR game experiences, including rules and procedures, to customers
• Oversee operation of the VR game station and perform technical troubleshooting (e.g., PC, VR system, VR games)
• Maintain and repair VR equipment (training provided)
• Answer customer questions, provide appropriate service packages, and manage bookings
• Attend to all customers and close sales
• Perform other operational tasks such as cashiering, cleaning, and disinfecting
• Carry out duties and obligations as designated by the company, consistent with the job title
• Work independently and demonstrate self-motivation and initiative to achieve set targets

Job Requirements

• Passion for VR games
• Basic PC skills
• Diligent and outgoing personality
• Customer service oriented with good communication skills
• Good team player who is driven, proactive, and has a positive attitude
• Comfortable working in a dynamic environment
• Experience in the service or retail industry is an advantage