JOB SUMMARY
The Gallery Assistant – Assistant to Manager is to provide full administrative and secretarial support at a senior level to the Gallery Manager and Owner to ensure the smooth management of their day‑to‑day affairs, and most effective use of their time. Handle sensitive and complex issues in a professional and objective manner. Take initiative as appropriate, especially in the Director’s absence.
A wide degree of creativity and latitude is expected.
DUTIES & RESPONSIBILITIES
Assistant to Manager
- Provide general administrative support to Gallery Manager and Owner
- Correspond with artist, clients and vendors on behalf of senior administrative staff
- Second IC for projects that Gallery Manager oversees
- Assist artist with proposal submissions for biennale/residencies
- Assist Gallery with proposal submissions for funding
- Assist in sourcing of new artist and artworks
- Assist Finance department in collection of payments
Customer Relationship
- Conduct VIP tours to clients, artist, museum curators, scholars and as needed
- Ensure all visitors to the Gallery have a pleasant experience – by maintaining the cleanliness of the Gallery, providing accurate price lists and artist information, giving gallery tours and generally creating a welcoming environment
- Convert first time clients into repeat customer
- Maintain up to date and comprehensive client information
- Build customer service relationship for effective and comprehensive coverage
- Update Gallery Manager daily on customer’s general business
Administrative
- Develop and maintain a filing system
- Order office supplies
- Provide general support to visitors
- Provide information by answering general questions and requests
- Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
- Handle sensitive information in a confidential manner
- Oversee and supervise the work of junior staff
JOB HOLDER’S SPECIFICATIONS
- Possess a degree or diploma preferably in Arts Management or Arts History
- Proficient in Microsoft Office Applications and a basic knowledge of Adobe Applications primarily Photoshop, Indesign and Illustrator
- Thorough knowledge and appreciation for the artist represented by the Gallery
- Must possess self‑discipline
- Must be highly independent and resourceful
- Able to withstand work pressure and customer’s demands
- Possess excellent written and verbal communication skills
- Able to correspond in writing with customers, suppliers and internal staff
- Able to work on weekend and at after‑hour events
- Able to travel to international art fairs
- Ability to treat sensitive information with appropriate discretion
- Punctuality in all aspects of the position
- Dress Code: Smart Casual