Overview
Overall responsibility for the AML Operations Function including Periodic Review, Trigger Review, Name Screening and Exit Management. Reporting to Head of Anti-Financial Crime Operations – Group Retail.
Operational effectiveness and control
- Continuously reviews existing processes for opportunities to improve effectiveness and efficiency. Manages the effective communication and execution of the strategy
- Oversees operational performance, i.e., cost, business outcomes and operational & AFC risk. Leverage best practices and operational efficiencies across the AML processes (Ongoing Review, Trigger Review, Name Screening and Exit Management)
- Ensures consistent translation, application and fulfilment of the policies, ensures SLAs are met and backlogs are remediated in a timely manner, manages operating metrics. Drives team productivity across the various AML processes
- Improves allocation of resources and realises synergistic opportunities for the function
- Reviews audit reports, compliance reviews, and QA reports and take appropriate action regarding any significant findings
Stakeholder engagement
- Works with other members of the Group Retail Management and respective stakeholders, to create an appropriate vision and long term strategy that proactively addresses changes in the industry, company and regulatory environment
- Maintains ongoing communication with Group Compliance to ensure any impact on the AML operations team is planned for
- Stays informed about changes in regulations and engages Group Compliance for implementation support
- Defines the technology strategy for AML Operations and works with Group IT on delivering against that strategy
- Provides timely updates on ongoing activities including significant plans, progress, issues and successes to relevant stakeholders
- Establishes effective reporting disciplines and provides reports and presentations to senior management on significant issues
Leadership and capacity management
- Manages the GR-AML Operations, including defining individual roles/responsibilities/goals; hiring; promotions; performance reviews etc. Ensures staff concerns are addressed and team members are given career advancement opportunities in order to maintain high morale and limit attrition
- Defines and delivers strategy for AML Operations effectively and efficiently with adequate governance around risk and cost
- Establishes and leads an effective, high performing team through communication, performance management, and development planning and reward/recognition practices
- Monitors capacity and identifies skills / knowledge gaps to ensure the Team has the required training, skills, experience and capacity
Job Requirements
- Strong experience in driving operational excellence and managing banking operations (incl. managing a large team including budgets, people strategy and driving efficiency and effectiveness gains)
- 10-15 years experience in anti-money laundering and banking operations at a peer institution
- Strong domain knowledge in AML and Sanctions (other Fin. Crime risks are a plus)
- Strong knowledge of the latest financial crime investigation processes and methods
- Understanding of MAS current and future expectations
- Experience engaging with and influencing Senior Management on financial crime and operational issues. Exceptional interpersonal, communication and stakeholder management skills