Functional Consultant

7606 ACN SG Svc Pte Ltd Company; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

Accenture in Singapore is seeking a Specialist/Consultant to lead functional analysis and QA for high-impact business and technology solutions. You will guide project delivery, mentor juniors, and collaborate with cross-functional stakeholders across the organization.

The role requires a Bachelor’s degree and 3–4+ years in a similar analyst function, with strong SDLC and Agile/Waterfall experience. Proficiency in JIRA, HP ALM, TestRail, Excel, and PowerPoint is expected.

Qualifications

• Bachelor’s degree in Information Systems, Business, or a related discipline.
• 3–4+ years of experience in a functional analyst or similar role.
• Strong understanding of SDLC and Agile or Waterfall methodologies.
• Proficiency in Excel and PowerPoint for executive presentations.
• Experience with JIRA, HP ALM, or TestRail.

Responsibilities

• Gather and analyze business requirements and translate them into functional specs, user stories, and process flows.
• Serve as liaison between business stakeholders and technical teams to ensure timely delivery of solutions.
• Conduct gap analysis and recommend improvements to optimize processes and system functionality.
• Develop and execute test plans including system, integration, UAT, and regression testing.
• Manage defect tracking, prioritization, and resolution to maintain quality deliverables.
• Support UAT, including coordination, validation, and sign-off processes.
• Provide mentorship to junior analysts and support delivery standards.
• Assist in deployment activities and participate in Agile ceremonies.

Skills

Functional analysis

SDLC

Agile/Waterfall

Stakeholder communication

Analytical thinking

Education

Bachelor's degree in Information Systems or related

Tools

JIRA

HP ALM

TestRail

Excel

PowerPoint

Job description

About the Role

As a Specialist / Consultant, you will contribute to delivering high-impact business and technology solutions by leading functional analysis and quality assurance efforts. You will leverage domain expertise to guide project delivery while supporting junior team members and collaborating with cross-functional stakeholders across the organization.

Key Responsibilities

• Gather and analyze business requirements, translating them into functional specifications, user stories, and process flows
• Serve as a key liaison between business stakeholders and technical teams to ensure accurate and timely delivery of solutions
• Conduct gap analysis and recommend improvements to optimize business processes and system functionality
• Develop and execute comprehensive test plans, including system, integration, UAT, and regression testing
• Manage defect tracking, prioritization, and resolution to maintain high-quality deliverables
• Support user acceptance testing (UAT), including coordination, validation, and sign-off processes
• Provide guidance and mentorship to junior analysts, supporting their development and ensuring aligned delivery standards
• Assist in deployment activities, post-go-live support, and participate actively in Agile ceremonies such as sprint planning and stand-ups

Required Qualifications

• Bachelor’s degree in Information Systems, Business, or a related discipline
• 3–4+ years of experience in a functional analyst or similar role
• Strong understanding of Software Development Life Cycle (SDLC) and Agile or Waterfall methodologies
• Proficiency in Microsoft Excel (e.g., formulas, pivot tables) and PowerPoint for executive-level presentations
• Experience with tools such as JIRA, HP ALM, or TestRail
• Strong analytical, problem-solving, and communication skills with the ability to engage diverse stakeholders

Preferred Qualifications

• Domain knowledge in public healthcare in Singapore
• Experience with SAP and/or billing systems
• Exposure to working with global, cross-functional teams
• Industry experience in healthcare, financial services, or public sector environments

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join agreat place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture