Full Time Senior Crew

KIZTOPIA SERVICES PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading indoor playground company in Singapore is seeking a motivated Senior Crew to ensure a safe and enjoyable experience for children and their families. You will manage day-to-day operations, oversee staff, and maintain a clean environment. The ideal candidate should have at least 2 years of experience in hospitality or customer service, excellent communication skills, and a passion for working with kids.

Benefits

Dynamic working environment

Good employee benefits including medical insurance

Career growth opportunities

On-the-job training

Qualifications

• At least 2 years of experience in hospitality or customer-oriented roles.
• Ability to create a welcoming and friendly atmosphere.
• Capability to work independently under tight deadlines.

Responsibilities

• Oversee daily operations and manage a team of crew members.
• Ensure a safe and enjoyable experience for children and families.
• Assist in managing visitor safety and daily playground cleaning.

Skills

Excellent communication skills

Team leadership

Customer satisfaction

Time management

Interpersonal skills

Flexibility to work shifts

Education

GCE ‘N’/"O" Level Certificate

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Kiztopia is a successful start-up and the biggest indoor children playground in Singapore! We are seeking a motivated and experienced Senior Crew to join our team at our indoor playground. As a Senior Crew, you will play a vital role in ensuring a safe, enjoyable, and memorable experience for children and their families. You will oversee the day-to-day operations of the playground, manage a team of crew members, and maintain a clean and organized environment. This position requires excellent communication and leadership skills, a passion for working with children, and the ability to handle various tasks simultaneously.

Highlights of what we offer

• Dynamic, fun and rewarding working environment
• Close knitted team
• Good employee benefits (eg. incentives, medical insurance, on job training, uniform etc.)
• Career growth and development opportunities

Benefits for Full-Time employees

• A five-day (shift schedule) work week comprising not more than 44 hours.
• Staff discounts applicable at all outlets.
• Monthly sales incentive awards*
• Monthly attendance incentive*
• Staff referral fee
• Annual variable performance bonus
• Progressive annual leave entitlement
• Uniform provided
• On-the-job training
• Comprehensive medical benefits to ensure the health and well-being of our employees.
• Opportunities for career development, fostering growth and advancement within the group.
• The opportunity to grow with the company, contributing to its success and sharing in its achievements.

Roles & Responsibilities

1. Assist in handling and managing customer visit experience.
2. Assist in crowd control and manage visitor safety.
3. Assist in daily playground cleaning & hygiene related work.
4. Assist in managing the playground inventory and storage.
5. Assist in operating & upkeeping playground equipment.
6. Assist in planning of duty roster and cleaning schedule.
7. Assist in day-to-day service crew deployment & their meal-time arrangement.
8. Assist in managing & leading part time and junior service crew.
9. Support day to day admission check in/out process.
10. Support day to day event activities and performance.
11. Complete any other tasks assigned by the supervisor.

Job Requirements

1. At least 2 years of experience in hospitality or customer-oriented job in front-line capacity.
2. Excellent communication and interpersonal skills, with the ability to interact effectively with children, parents, and team members.
3. A positive attitude and a strong commitment to ensuring customer satisfaction and ability to create a welcoming and friendly atmosphere infused with high energy and enthusiasm.
4. Able to work independently and effectively under tight deadlines in a fast-paced environment.
5. A good team player with a high level of enthusiasm, drive, initiative and commitment.
6. Flexibility to work shifts, weekends, and public/school holidays.
7. Capability to stand/walk for extended periods.
8. Experienced in using Microsoft Office tools, specifically Excel, Word, & PowerPoint.
9. This is a FULL TIME position.
10. The work location will be assigned based on business requirements which will be shared with you during interview. Please refer to our website for outlets location (https://kiztopia.com).

Qualifications Requirements

1. At least GCE ‘N’/"O" Level Certificate.

* We thank all applicants for your interest but regret to inform that only shortlisted candidates will be notified.