Full-Time Operational Manager

PARTNERS IN ACTION PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A hospitality company in Singapore is seeking a full-time Operational Manager to oversee staff and ensure exceptional customer service. The ideal candidate will have at least one year of experience in a similar role and be fluent in English. Responsibilities include managing food and beverage orders, overseeing customer interactions, and maintaining cleanliness. The position offers a monthly salary of $3600-$4000 with various benefits, including a fun working environment, annual increments, bonuses, and medical benefits.

Benefits

Annual pay increment

Monthly bonus

Attendance allowance

Medical Benefits

Meals provided

Qualifications

• Minimum 1 year experience in a similar working environment required.
• Able to communicate effectively in English.

Responsibilities

• Assist to plan, hire, train, oversee and manage staff.
• Ensure customers are satisfied with food, drinks and service.
• Process customer complaints patiently.
• Maintain overall cleanliness of shop front.

Skills

Fluent English

Customer service skills

Ability to manage staff

Sales skills

Job description

Full‑Time Operational Manager

$3600-$4000 / month

May increase pay depending on performance and prior experience.

44 hours, 5 days a week

Job Scope:

• Assist to plan, hire, train, oversee and manage the members of staff
• Assist to plan, forecast and execute food and beverage orders
• Assist in overseeing and supervise the welcoming of customers
• Always strive towards an exceptional customer experience
• Follow food and safety regulations
• Process customer complaints patiently
• Ensure customers are satisfied with food, drinks and service.
• Assist with daily operation
• Tap draught beers
• Upsell and push to increase sales
• Check stocks and update stock list when needed
• Will be taught mixing of drinks
• Maintain overall cleanliness of shop front

Minimum 1 year experience in similar working environment required.

Able to speak fluent English required.

Benefits:

• Fun and fulfilling working environment!
• Annual pay increment!
• Monthly bonus will be given subjected to work performance!
• Attendance allowance given!
• Annual leave will be given!
• Medical Benefits!
• Meals provided!

Preferably living around central/town area.

Transport home provided if work till 12am and beyond.

Have to work on Fridays, Saturdays & Sundays depending on situation.

Rotating shift depending on staff availablility.

Can start immediately.

SMS: 98320936 (Ms Ong)