Full Time Front of House / Service Crew

MODU K PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading food and beverage company in Singapore is seeking enthusiastic individuals to provide exceptional service in a dynamic outlet environment. You will be responsible for greeting guests, promoting products, and ensuring customer satisfaction. Ideal candidates are friendly, possess good communication skills, and are dedicated to service excellence. This role offers career progression and a collaborative work environment in a premium location.

Benefits

Career progression

Premium location at Orchard

Collaborative and inclusive work environment

Qualifications

• No experience / fresh entry welcome to apply.
• Able to work independently.
• Friendly and dedicated to customer service.

Responsibilities

• Host & greet guests warmly.
• Be knowledgeable about products/services.
• Ensure smooth operations and handle POS systems.
• Escalate guest issues promptly.

Skills

Excellent communication skills

Good command of Mandarin

Positive energy

Outstanding customer service

Job description

Overall Job Objectives

We are looking for highly motivated and passionate people to provide warm, friendly and exceptional food & beverage service standards within INITIA Group F&B Brands . He / She will be assisting the outlet incharge to boost the sales of the Outlet while delivering an excellent service for customer satisfaction.

Core Responsibilities

• Host & greet guests in a warm and friendly manner
• Well-versed with outlet’s products and services; can sell products when appropriate
• Provide high standard of service through active interaction with guests
• Adhere to the operations and procedures; and suggest improvements for the betterment
• Well-groom and represent the brands.
• Understand POS/ordering to ensure smooth operation.
• Take note of issues raised by restaurant/bar guests and elevate to immediate superior for resolution as soon as possible
• Assist Outlet incharge to promote specific menu/services.

Job Specifications

• No experience / fresh entry welcome to apply!
• Prefer candidate who with excellent communication skills with good command of Mandarin and English
• Able to work independently and demonstrate POSITIVE energy
• Friendly, outgoing and dedicated to outstanding customer service
• Minimum working days are 1 weekday and 1 weekend each
• Work Visa will not be provided by the company

Key Deliverables

• Greet and host guests warmly while ensuring exceptional customer service and satisfaction.
• Be knowledgeable about the outlet’s products/services and assist in promoting and upselling them.
• Maintain smooth operations by adhering to procedures and handling POS/ordering systems effectively.
• Escalate guest issues to superiors promptly and suggest service improvements where possible.

Benefits of the role

• Career Progression
• Working location will be premium location at Orchard area
• Collaborative and inclusive work environment that values creativity and innovation.
• Opportunity to work on diverse projects across various industries.

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

You may visit our website to learn more about us: https://initia.sg/

APPLY NOW!