Full Time Clinic Assistant

ETERN MEDICAL PUNGGOL SUMANG PTE. LTD.; Serangoon Garden Circus; On-site; SGD 20,000 - 60,000; Full time

Job summary

A medical clinic in Singapore is seeking a full-time clinic assistant to manage patient registration, assist in procedures, and provide customer service. The ideal candidate will have a GCE O' level or equivalent and basic IT skills. Commitment to night and weekend shifts is required, along with a passion for customer service.

Benefits

Financial Rewards with Team Incentives

13-month bonus plus performance bonuses

Yearly Medical and Dental benefits

Training and development opportunities

Wellness programs and team-building activities

Qualifications

• Minimum GCE O’ level, NITEC, or Higher NITEC in any discipline.
• Sales or customer service experience is an advantage.
• Commitment to full-time hours up to 44 hours per week is required.
• Must be able to work 3 nights and 1 weekend shift.

Responsibilities

• Triage and patient registration, dispensing medication, and collecting payments.
• Explain medical packages and arrange appointments for patients.
• Assist doctors during procedures and perform administrative duties.
• Daily e-submission of insurance claims.

Skills

Customer service

Basic IT proficiency

Communication in English

Multilingual abilities

Education

GCE O' level or equivalent

NITEC or Higher NITEC

Diploma (welcome)

Job description

Our work environment includes:

• Financial Rewards with Team Incentives
• 13-month bonus plus 2 payouts of performance bonus in a year
• Yearly Medical and Dental benefits
• Friendly and service-oriented environment
• Training and development for Growth opportunities
• Wellness programs and team-building activities

Job Description & Requirements

• Triage, Patient registration, dispensing of medication, and collecting payments
• Explain medical and health screen packages to patients
• Arrange/Booking appointments for patients for follow-up treatment and vaccination
• Answering phone, messaging and email enquiries
• Assist doctors with chaperoning and conduct minor procedures, swab procedures and vital signs measurement
• Performing administrative duties assigned by a superior
• Perform billing, including HSG, CHAS and Medisave payment transactions
• Daily e-submission of Insurance Managed Care claims
• Top up medications, assist in inventory, and stock-taking as required
• Infection Control, housekeeping and responsible for the cleanliness of the entire clinic facilities

Requirements:

• Minimum GCE O’ level, NITEC, Higher NITEC in any discipline. Diploma holders are welcome.
• Sales or customer service experience is an added advantage.
• Preferably, stay in the northeast area.
• Must be able to commit to full-time hours up to 44hr per workweek
• Must be able to commit to 3 nights and 1 weekend shift.
• Good learning and service attitude are compulsory. Passionate about customer service.
• Basic IT proficiency required (Clinic Assist, Managed Care portals)
• Good command of spoken English.
• The ability to speak more languages/dialects will be an added advantage