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A leading yogurt shop in Singapore is seeking an enthusiastic Assistant Supervisor to support day-to-day operations. This role includes supervising staff, ensuring high standards of cleanliness and safety, and enhancing the customer experience. Ideal candidates will have strong leadership skills and a solid understanding of food safety standards. Opportunities for career advancement are available.
Job Type: Full-Time
Reports to: Operation Manager
Department: Customer Service / Operations
We are looking for an enthusiastic and customer-focused Assistant Supervisor to join our team at our yogurt shop. As the Assistant Supervisor, you will support the Store Manager in overseeing day-to-day operations, supervising the service crew, and ensuring that customers receive top-notch service. Your role will include managing staff, maintaining high standards of cleanliness and safety, and helping to create an inviting atmosphere that enhances the customer experience.
Customer Service: Lead by example to ensure a positive, friendly experience for all customers.
Staff Supervision: Assist in managing and training the service crew, ensuring adherence to company standards.
Inventory Management: Monitor stock levels of supplies and perform regular inventory checks.
Quality Control: Ensure food safety, cleanliness, and adherence to store recipes and standards
Operational Tasks: Assist with opening, closing, cash handling, and maintaining store organization.
Health & Safety: Enforce compliance with safety regulations to maintain a clean and safe environment.
Ability to work in a fast-paced, customer-oriented environment.