Frozen Food Operation Supervisor

XQD DELIVERY TRANSPORT PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated operations coordinator to oversee daily activities in a fast-paced environment. This role involves managing staff, ensuring compliance with food safety standards, and optimizing operational procedures. With a focus on effective communication and multitasking, the ideal candidate will thrive in a dynamic setting, contributing to the smooth execution of business processes. Join this forward-thinking company and play a vital role in enhancing operational efficiency while supporting a diverse team.

Qualifications

• Minimum of 2 years of manufacturing experience in operational or administrative roles.
• Strong communication skills in Mandarin and English to serve clients.

Responsibilities

• Coordinate daily operations and assist the operations manager.
• Supervise food receiving, sorting, packaging, and shipping processes.

Skills

Communication Skills

Multitasking

Prioritization

Microsoft Office

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Job Description

Nature of work: Full Time (experience)

Basic Salary: $2400-$3000 above

Working: 6 days (working hours follow company arrangement)

Location: Sembawang / Gambas

Job Scope

1. Position overview: Responsible for the coordination and execution of daily operations, assisting the operations manager in managing aspects such as warehousing, distribution, order processing, customer service, etc., to ensure the smooth operation of the company's business processes.
2. Main job responsibilities:
3. a) Supervise the food receiving, sorting, packaging, and shipping processes to ensure compliance with food safety standards.
4. b) Track the order processing progress to ensure the correct delivery of the customer's order.
5. Team management and coordination:
6. a) Arrange on-site staff shifts and daily work tasks to ensure reasonable allocation of manpower.
7. b) Guide and supervise operation staff, drivers, and packaging personnel on-site.
8. c) Handle on-site emergencies, such as order errors, job delays, customer complaints, etc.
9. Process optimization and supervision:
10. a) Assist in optimizing standard operating procedures (SOP) and improving operational efficiency.
11. b) Follow cold chain transportation specifications to meet temperature control requirements.
12. c) Monitor key operational indicators (shipping rate, inventory turnover rate, delivery satisfaction) and submit reports regularly.
13. Materials and equipment management:
14. a) Conduct daily inspections and simple maintenance of production equipment.
15. b) Manage usage and inventory of packaging materials, labels, cold chain consumables, etc.
16. Data recording and report summarization:
17. a) Accurately fill in shipping records, goods return, and abnormal report forms.
18. b) Assist the operations manager in organizing daily, weekly, and monthly operation summaries and stock count reports.
19. c) Process orders and delivery documentation accurately.

Job Requirements

• Strong communication skills in Mandarin and English (both spoken & written) to serve Mandarin-speaking clients.
• Minimum of 2 years of manufacturing experience in operational or administrative roles.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Ability to multitask and prioritize effectively in a fast-paced environment.

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