Frontline Customer Service Officer | North | Day Shift | GROSS UP TO $2580

PERSOL; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading transport statutory board in Singapore seeks Customer Service Officers to support daily operations and ensure a smooth experience for commuters. Responsibilities include handling enquiries, resolving issues, and reconciling cash collections. The ideal candidate should have customer service experience, strong communication skills, and the ability to handle fast-paced environments. Attractive allowances and incentives included in the offer.

Benefits

Attractive allowances

Incentives

Qualifications

• Prior experience in cashiering and customer service is advantageous.
• Cheerful, proactive, and a strong team player.
• Detail-oriented with good communication skills.
• Ability to multitask in a fast-paced environment.
• Maintains professionalism and confidentiality.

Responsibilities

• Support daily operations to ensure smooth workflows.
• Handle enquiries and effectively resolve issues.
• Respond to operational needs promptly.
• Reconcile daily cash collections after each shift.
• Perform ad-hoc tasks as assigned.

Skills

Customer service

Cashiering experience

Good communication skills

Team player

Job description

P-Serv is partnering with a leading transport statutory board to recruit Customer Service Officers. Be the friendly face of Singapore’s transport network and help commuters get where they need to go.

Rotating Shift: 4 Days Work, 2 Days Off

10 am to 10 pm & 10 pm to 10 am (with 2 hours break)

With attractive Allowances + Incentives!

Job Responsibilities

• Support daily operations to ensure all tasks and workflows run smoothly.
• Handle enquiries and assist in resolving potential issues promptly and effectively.
• Respond to operational needs as they arise and make timely decisions to prevent or minimize service disruptions.
• Reconcile daily cash collections with system reports at the end of each shift.
• Perform other ad‑hoc tasks and duties as assigned.

Job Requirements

• Prior experience in cashiering and customer service will be an advantage.
• Cheerful, proactive, and a strong team player with a positive work attitude.
• Detail‑oriented with good communication and interpersonal skills.
• Able to multitask and perform under a fast‑paced environment.
• Maintains professionalism, confidentiality, and discretion in handling work matters.

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