Frontline Customer Service Officer @ Jurong | Transport Provided | Up to $2,580

PERSOL; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading transport service provider in Singapore is looking for a Customer Service Officer to join their team. The role involves attending to customer enquiries, managing facilities, and handling urgent issues. Candidates must have at least one year of cashiering and customer service experience and possess a cheerful disposition. Working hours are flexible with rotating shifts, and attractive allowances and incentives are offered.

Benefits

Company transport provided

Attractive allowances

Incentives

Qualifications

• 1 year of Cashiering and Customer Service experience.
• Cheerful personality and positive attitude.
• Meticulous with details.

Responsibilities

• Attend to customers’ enquiries.
• Manage facilities and system operations.
• Handle urgent issues efficiently.

Skills

Customer service experience

Communication skills

Interpersonal skills

Multitasking ability

Education

Minimum GCE N Level

Job description

P-Serv is teaming up with a well-established transport statutory board to recruit vibrant and service-oriented talents for the role of Customer Service Officer. Join the frontline of Singapore’s transport network — where every smile, solution, and interaction helps millions get to where they need to go.

Job Responsibilities

• Attending to customers’ enquiries
• Manage facilities and run system operations
• Handle urgent issues to keep things running smoothly
• Count and check all payments at the end of the shift using the POS machine report
• Help the Team Leader and Supervisor with daily work on the ground
• Carry out any other tasks when needed

Job Requirements

• Minimum GCE N Level with 1 year of Cashiering and Customer Service experience
• A good team player, possess a cheerful personality and a positive attitude
• Meticulous with details, good communication and interpersonal skills
• Able to multitask and handle high volume of work
• Able to maintain confidentiality and sensitivity in the management of work

Working Hours / Location

• Rotating Shift: 4 Days Work, 2 Days Off 10am to 10pm / 10pm to 10am (with 2 hours break)
• Company transport provided! Pick up from Boon Lay / Jurong East MRT station
• With attractive Allowances + Incentives!

We regret to inform, only shortlisted candidates shall be contacted.

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EA License No: 90C3494 | EA Personnel No: R1103939 | EA Personnel Name: Ng Hui Jun