Frontline Customer Service Executive (Evenings, Weekends)

HAN ACADEMY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading educational institution in Singapore is seeking a front line customer service representative. The role involves attending to customer queries, explaining services, and handling operational duties. Candidates should be responsible, organized, and able to work in a fast-paced environment. The position requires a diploma, with a preference for those in customer service, and entails weekend shifts.

Qualifications

• Candidates should have a team player attitude and strong communication skills.
• High level of responsibility and organization is required.
• Fresh graduates are welcome, although experience is a plus.

Responsibilities

• Attend to customer requirements, feedback, and complaints.
• Explain company policies and services to customers.
• Handle day-to-day operational duties of the school.
• Perform basic accounting and reporting duties.
• Carry out general administrative duties.

Skills

Strong interest in customer service

Good communication skills

Interpersonal skills

Ability to multitask

Education

Diploma in customer service

Job description

A leading educational institution in Singapore is seeking a front line customer service representative. The role involves attending to customer queries, explaining services, and handling operational duties. Candidates should be responsible, organized, and able to work in a fast-paced environment. The position requires a diploma, with a preference for those in customer service, and entails weekend shifts.