Frontdesk Customer Service Assistant

DYNAMIC HUMAN CAPITAL PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment firm in Singapore is looking for a candidate to manage customer service operations, ensuring strong relationships with both customers and staff. The ideal applicant should have a diploma, experience in hospitality, and excellent communication skills. Proficiency in spoken English and basic Microsoft Office knowledge is required. Interested candidates may apply now.

Qualifications

• Interest in providing good customer service.
• Experience in hospitality.

Responsibilities

• Organize customer service operations to maintain good relationships.
• Provide support with GST refunds and public announcements.
• Attend to customer inquiries and handle feedback effectively.
• Gather customer feedback to improve service standards.

Skills

Good Spoken English

Excellent communication skills

Education

Min Diploma

Tools

Microsoft Office

Job description

Responsibilities

• Organize customer service operations to maintain good relationships with customers and staff
• Provide support with GST refunds, Smart-Card applications, public announcements, lost and found cases, etc.
• Attend to customer inquiries and handle feedback/complaints effectively
• Gather customer feedback to improve service standards
• Perform other assigned duties

Requirements

• Min Diploma
• Interest in providing good customer service
• Good Spoken English
• Basic Microsoft Office knowledge
• Experience in hospitality
• Excellent communication skills

Interested candidate, kindly click on APPLY NOW

We regret that only short-listed candidates will be contacted shortly.

EA Licence No. | 12C6253

EA Registration No. | R1105417

EA Personnel | Chia Meng Yong ( Kenny )