Front Office Operations Leader

NSK HOTEL PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hospitality firm in Singapore seeks a Front Office Manager to oversee day-to-day operations, ensuring guest satisfaction and compliance with hotel standards. The ideal candidate will have a degree in Hospitality Management, at least 4 years of hotel experience, and excellent communication skills. The role requires commitment to rotating shifts including weekends. This position offers opportunities for skill development and fosters a supportive work environment.

Benefits

Equal opportunities for skill development

Friendly working relationships

Qualifications

• Minimum 4 years’ experience in a full-service hotel or mid-range hotel.
• Commitment to work rotating shifts and any day including weekends and public holidays.
• Ability to efficiently interact with guests, employees, and third parties.

Responsibilities

• Oversee lobby operations to ensure guests' needs are met.
• Coordinate with departments to ensure the proper functioning of the front office.
• Lead a team to address guest complaints and requests efficiently.

Skills

Great communication skills

High attention to details

Ability to multi-task

Education

Degree or Diploma in Hospitality Management

Job description

A hospitality firm in Singapore seeks a Front Office Manager to oversee day-to-day operations, ensuring guest satisfaction and compliance with hotel standards. The ideal candidate will have a degree in Hospitality Management, at least 4 years of hotel experience, and excellent communication skills. The role requires commitment to rotating shifts including weekends. This position offers opportunities for skill development and fosters a supportive work environment.