Front Office Lead — Guest-Centric, Flexible Shifts

KILLINEY 88 PTE. LTD.; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A prestigious hotel in Singapore is seeking a Front Office Manager to oversee daily operations and lead the reception team. The ideal candidate will have a Diploma in Hotel Management or equivalent, previous supervisory experience, and a strong grasp of hotel operations. Responsibilities include managing check-in/check-out experiences, training staff, and ensuring exceptional guest service. This role requires flexibility with shifts and a positive attitude that embodies the hotel's spirit.

Qualifications

• Previous experience in hotel operations or supervisory roles is necessary.
• Must have a strong understanding of hotel operations and management.
• Ability to work flexible shifts, including evenings and weekends.

Responsibilities

• Oversee daily front office operations for smooth check-in/check-out.
• Lead and motivate the reception team to deliver excellent guest service.
• Manage reservations, room allocations, and handle guest inquiries.

Skills

Excellent communication

Team leadership

Guest service

Revenue management

Education

Diploma in Hotel Management or equivalent

Tools

Opera Cloud

HOTELLINK

Job description

A prestigious hotel in Singapore is seeking a Front Office Manager to oversee daily operations and lead the reception team. The ideal candidate will have a Diploma in Hotel Management or equivalent, previous supervisory experience, and a strong grasp of hotel operations. Responsibilities include managing check-in/check-out experiences, training staff, and ensuring exceptional guest service. This role requires flexibility with shifts and a positive attitude that embodies the hotel's spirit.