Front Office Executive & Clinic Assistant

AURA AESTHETICS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local aesthetics clinic in Singapore is seeking a Receptionist to manage the reception area, greet patients, and provide administrative support. The role involves answering calls, sorting mail, scheduling appointments, and assisting doctors with procedures. Ideal candidates have strong communication skills and experience in guest relations, contributing to a positive patient experience.

Qualifications

• Experience in guest relations and handling inquiries.
• Excellent communication skills, both verbal and written.
• Ability to manage administrative tasks efficiently.

Responsibilities

• Manage reception area and provide a positive first impression.
• Answer and direct phone calls accurately.
• Sort mail, manage deliveries, and maintain files.

Skills

Guest Relations

Communication

Administrative Support

Reception Area Management

Stocks Management

Coordination

Clerical Duties

Clinical Assistance

Job description

Job Description & Requirements

The first point of contact for visitors and callers, managing the reception area and providing administrative support. Greeting patients, answer phones, direct calls, handle inquiries & Leads & managing the reception area's appearance.

Additionally, they perform various administrative tasks like sorting mail, scheduling appointments, and maintaining records along with assisting Doctors while performing procedure.

Liaise with the digital marketing team on the leads provided.

• Guest Relations: Greeting visitors, providing a positive first impression, and directing them to the appropriate personnel or department.
• Communication: Answering and directing phone calls, managing emails, and relaying messages accurately and efficiently.
• Administrative Support: Sorting mail, managing deliveries, maintaining files and records, and handling basic office supplies.
• Reception Area Management: Ensuring the reception area is tidy, presentable, and well-stocked with necessary supplies.
• Stocks management: Maintaining products stock in & out list for audit.
• Coordination: Scheduling appointments, managing calendars, and coordinating meetings.
• Clerical Duties: Performing tasks like photocopying, faxing, and filing documents.
• Clinical Assistance: Assisting the Doctor's while performing procedures.

Location: Raffles Place

Work Hours: 5.5days (Mon - Sat)