FRONT OFFICE EXECUTIVE

TEHC LEISURE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A dynamic leisure company in Singapore is seeking a Front Office Executive to enhance customer service at their golf driving range. The role involves managing guest interactions and supporting daily operations. Ideal candidates should have a pleasant personality, strong communication skills, and a willingness to work weekends. This position is perfect for someone who enjoys a fast-paced environment and values excellent service.

Qualifications

• Minimum GCE 'A’ Level or equivalent qualification.
• Prior experience in customer service or hospitality preferred.
• Pleasant personality with good communication skills.

Responsibilities

• Provide friendly and professional customer service at the front desk.
• Handle customer enquiries, bookings, and payments efficiently.
• Manage daily check-in/check-out processes for guests and members.

Skills

Customer service

Communication skills

Interpersonal skills

Education

GCE 'A' Level or equivalent

Job description

Job Summary

As part of our expansion, we are looking for an enthusiastic and service-oriented Front Office Executive to join our growing team at our golf driving range in Joo Koon. The ideal candidate is someone who enjoys interacting with people, can multitask in a fast-paced environment, and takes pride in delivering excellent customer service.

As the first point of contact for our guests, you will play a key role in creating a welcoming and professional experience for all visitors while supporting the smooth daily operations of the facility.

Key Responsibilities

• Provide friendly and professional customer service at the front desk and reception area
• Handle customer enquiries, bookings, and payments efficiently (cash and electronic)
• Manage daily check-in/check-out processes for guests and members
• Coordinate bay allocations and assist with general range operations
• Maintain the cleanliness and presentation of the reception and lounge area
• Support basic administrative and clerical duties (data entry, filing, record keeping)
• Assist in managing inventory for retail items, drinks, and equipment
• Work closely with operations team to ensure smooth day-to-day activities

Requirements

• Minimum GCE 'A’ Level or equivalent qualification
• Prior experience in customer service, reception, or hospitality is preferred (training provided for the right candidate)
• Pleasant personality with good communication and interpersonal skills
• Positive attitude, team player, and able to work independently
• Comfortable working 6 days per week, including weekends and public holidays
• Willing to work in Joo Koon (West area)