Front Office Executive

Worldwide Hotels Management (H) Pte. Ltd.; Singapore; On-site; SGD 28,000 - 36,000; Full time

Job summary

A hospitality management company in Singapore is seeking a front office staff member to manage guest check-ins, handle cashiering duties, and respond to inquiries. Minimum secondary education and hospitality experience preferred. Ideal candidates are independent and able to work under pressure, with the ability to communicate in English. This role may require working weekends and public holidays.

Qualifications

• Minimum 3 years of hotel front office working experiences preferred.
• Able to speak and understand English.
• Independent and able to work under pressure.

Responsibilities

• Manage guest check-ins and verify particulars.
• Handle cashiering duties, compute rates and collect payments.
• Respond to guest inquiries and provide assistance.

Skills

Hospitality skills

Communication

Cash handling

Education

Minimum Secondary Education

Job description

Responsibilities

• Executes all duties related to the Hotel’s front office operations, such as registration of guests during check-in, checking/verifying guests particulars, updating of room status, departure calls/checks etc.
• Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing
• Answering inquiries by guests (email/phone/at the counter) and render reasonable assistance/services within the expectations of keeping with excellent hospitality standards
• May be tasked to execute room checks, reservations and public area checks etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion
• Execute all reasonable work processes as instructed by the Company / its Managers from time to time towards the smooth management / operations of the Hotel
• Participate in company\'s sustainability effort for the environment and being an inclusive employer.

Requirements

• Minimum Secondary Education
• Minimum 3 years of hotel front office working experiences preferred. Candidates with no related experience will also be considered as on- the-job training will be provided
• Able to speak and understand English
• Willing to work 10 - 12 hours rotating shift & assigned to our designated hotel branch.
• Independent and able to work under pressure.
• Comfortable to work during weekends and public holidays.
• Singaporeans only.

*We regret to inform that only shortlisted candidates will be notified