Front Office/ Customer Service Officer #79074

ANRADUS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A medical aesthetic clinic in Orchard is seeking a Front Office/Customer Service Officer. The role involves building relationships with customers, promoting suitable treatments, and managing daily transactions. Candidates should have at least 1 year of relevant experience and a minimum GCE N-Level certification. This is a permanent position with a 5-day work week, offering a salary package that includes basic pay, incentives, and annual bonus.

Qualifications

• At least 1 year of relevant experience in beauty, wellness, or healthcare environment.

Responsibilities

• Understand customer preferences and offer tailored recommendations.
• Promote treatments and products to drive upselling.
• Respond to customer enquiries and confirm appointments.
• Assist with daily transactions and maintain outlet environment.
• Provide persuasive product suggestions.

Skills

Customer relationship building

Upselling and cross-selling

Cash handling and reconciliation

Education

GCE N-Level

Job description

Job Description

• Industry/ Organization Type: Medical Aesthetic Clinic
• Position Title: Front Office/ Customer Service Officer
• Working Location: Orchard
• Working Hours: 5 Days per week (10am – 8pm) – Sunday closed
• Salary Package: Basic Salary + Incentives + AWS + VB
• Duration: Permanent

Key Responsibilities

• Build relationships with walk-in and returning customers by understanding their preferences and offering tailored recommendations.
• Promote suitable treatments, products, and packages to drive upselling, cross-selling, and long-term customer retention.
• Respond to customer enquiries, confirm appointments and follow up for future bookings or purchases.
• Support outlet operations by assisting with daily transactions, maintaining a clean and inviting environment.
• Stay informed on product and treatment offerings to provide persuasive suggestions.
• Handle cashiering duties, including petty cash management and daily reconciliation, with accuracy and accountability.
• Perform ad hoc tasks as assigned.

APPLY NOW!!!

• Minimum GCE N-Level.
• At least 1 year of relevant experience, preferably in a beauty, wellness, or healthcare environment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [e-mail]. Please indicate #79074 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it is likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131