Front of House Waiter / Waitress

KUISINE KONCEPTS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hospitality company in Singapore is looking for a Waiter/Waitress to join the front-of-house team. Responsibilities include providing exceptional service, assisting guests, and maintaining a welcoming dining atmosphere. Ideal candidates should have previous customer service experience and excellent communication skills. This role may require flexibility in working hours, including evenings and weekends.

Qualifications

• Previous experience in a front-of-house or customer service role is preferred.
• Flexibility to work evenings, weekends, and holidays.
• Professional appearance and demeanor.

Responsibilities

• Greet guests warmly and guide them to their tables.
• Serve food and beverages in a timely and courteous manner.
• Communicate effectively with kitchen and bar staff.

Skills

Excellent communication skills

Interpersonal skills

Attention to detail

Multitasking abilities

Job description

Job Overview:

We are seeking a friendly, professional, and attentive Waiter/Waitress to join our front-of-house team. As a key part of the guest experience, you will be responsible for providing exceptional service, ensuring guest satisfaction, and helping to create a welcoming and enjoyable dining atmosphere.

Key Responsibilities:

• Greet guests warmly and guide them to their tables.
• Present menus, answer questions about dishes and dietary options, and make recommendations when requested.
• Take accurate food and beverage orders and input them into the POS system.
• Serve food and beverages in a timely and courteous manner.
• Ensure guest satisfaction throughout the meal and address any concerns promptly.
• Clear and reset tables between courses and after each guest.
• Communicate effectively with kitchen and bar staff to ensure smooth service flow.
• Handle payments and provide accurate change or process card transactions.
• Maintain cleanliness and organization of the dining area and workstations.
• Follow health, safety, and hygiene standards at all times.

Requirements:

• Previous experience in a front-of-house or customer service role is preferred.
• Excellent communication and interpersonal skills.
• A positive attitude and ability to work well in a team.
• Strong attention to detail and multitasking abilities.
• Flexibility to work evenings, weekends, and holidays.
• Ability to remain calm and composed under pressure.
• Professional appearance and demeanor.

• Only Singaporeans, SPR, LTVP