Front of House Supervisor

LAI WAH RESTAURANT PRIVATE LIMITED; Singapore; On-site; SGD 40,000 - 50,000; Full time

Job summary

A renowned dining establishment in Singapore is seeking a Front of House Service Supervisor to oversee the front-of-house team and ensure exceptional customer service. The ideal candidate will have at least 2 years of supervisory experience in hospitality and strong leadership skills. The position offers career advancement opportunities and a supportive work environment.

Benefits

Career advancement opportunities

Comprehensive health benefits

Discounts on meals

Flexible work arrangements

Team-building events

Qualifications

• At least 2 years of experience in a front-of-house supervisory role within the hospitality industry.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.

Responsibilities

• Supervise and coordinate the front-of-house team.
• Ensure high standards of customer service.
• Manage table reservations and seating arrangements.

Skills

Customer service skills

Team management

Problem-solving

Communication skills

Job description

About the role

As a full-time Front of House Service Supervisor at LAI WAH RESTAURANT PRIVATE LIMITED', you will play a vital role in ensuring exceptional customer service and maintaining the smooth operation of the restaurant's dining area. Based in Bendemeer Central Region, this position will oversee the front-of-house team and ensure a welcoming and efficient experience for all guests.

What you'll be doing

1. Supervise and coordinate the front-of-house team, including servers, hosts, and bussers
2. Ensure high standards of customer service are maintained at all times
3. Manage table reservations, seating arrangements, and guest flow
4. Handle customer inquiries and address any concerns effectively
5. Monitor service times and take corrective action as needed
6. Assist with training and development of front-of-house staff
7. Ensure the dining area is well-maintained, clean, and organised
8. Collaborate with the kitchen team to facilitate efficient meal service
9. Perform other duties as assigned to support the overall operation of the restaurant

What we're looking for

1. At least 2 years of experience in a front-of-house supervisory role within the hospitality industry
2. Excellent customer service skills and the ability to provide a warm and welcoming dining experience
3. Strong leadership and team management abilities, with the capacity to motivate and develop staff
4. Proficiency in problem-solving and conflict resolution
5. Excellent communication and interpersonal skills
6. Flexibility to work in a fast-paced, dynamic environment
7. Thorough understanding of food and beverage service operations
8. Ability to work collaboratively with the kitchen team and other departments

What we offer

At LAI WAH RESTAURANT PRIVATE LIMITED', we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

1. Opportunities for career advancement and professional development
2. Comprehensive health and wellness benefits
3. Discounts on meals and merchandise
4. Flexible work arrangements
5. Team-building and social events

About us

LAI WAH RESTAURANT PRIVATE LIMITED' is a renowned establishment in the Bendemeer Central Region, known for our authentic and delicious Cantonese cuisine. With a long-standing reputation for excellence, we pride ourselves on delivering an exceptional dining experience for our customers. Our dedicated team of hospitality professionals is the driving force behind our success, and we are committed to providing a rewarding and supportive work environment for our employees.

Apply now for this exciting opportunity to join our front-of-house team and be a part of our continued growth and success.