Front Desk Specialist – Diagnostic Imaging (Rotating Shifts)

KK Women's and Children's Hospital; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a Patient Service Associate. This role involves providing front counter services for Diagnostic Imaging, including appointment booking, registration, and handling customer queries. The ideal candidate has GCE ‘N’ Level qualifications, customer service experience, and proficiency in Microsoft Office. Candidates should be team players with good interpersonal skills and a willingness to work shifts.

Qualifications

• Minimum GCE ‘N’ Level with 5 credits including English or ITE Certificate in Office Skills.
• Experience in customer service is preferred.
• Proficiency in Microsoft Office applications will be an advantage.

Responsibilities

• Provide front counter services including appointment booking and registration.
• Handle routine customer queries, feedback, and complaints.
• Cross-train in other administrative work as part of career development.

Skills

Customer service experience

Good interpersonal skills

Effective communication

Education

Minimum GCE ‘N’ Level with 5 credits including English

ITE Certificate in Office Skills

Tools

Microsoft Office

Job description

A leading healthcare institution in Singapore is seeking a Patient Service Associate. This role involves providing front counter services for Diagnostic Imaging, including appointment booking, registration, and handling customer queries. The ideal candidate has GCE ‘N’ Level qualifications, customer service experience, and proficiency in Microsoft Office. Candidates should be team players with good interpersonal skills and a willingness to work shifts.