front desk / receptionist (weekend shift)

FRENCH TOAST LANGUAGE CENTRE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A leading language centre in Singapore is seeking a front desk/receptionist to manage client inquiries and support students and parents. The ideal candidate has experience in customer service or sales, is customer-oriented, and is proficient with Office applications. Working hours are Sunday from 8:45 am to 5:30 pm at a rate of $11 per hour.

Qualifications

• 1st experience as in customer service, sales or receptionist, preferably in education/tuition/school.
• Good presentation and customer-oriented.
• Comfortable with clients face to face and over the phone.

Responsibilities

• Handle clients inquiries (walk-in, phone, email...).
• Resolve issues and escalate issues as required (claims, schedule conflicts, last minute cancellations).
• Welcome students and parents.
• Prepare classrooms between lessons.

Skills

Customer service orientation

Attention to detail

Dynamic and self-driven

Proficient with Office applications

Job description

A dynamic and friendly language centre based in Upper Thomson is looking for a front desk / receptionist. He or she is customer-oriented and able to pay attention to details and provide support to customers and teachers.

Role:

• Handle clients inquiries (walk-in, phone, email...)
• Resolve issues and escalate issues as required (claims, schedule conflicts, last minute cancellations)
• Welcome students and parents
• Prepare classrooms between lessons
• Working hours Sun 8.45am to 5.30pm. $11 per hour

Requirements:

• 1st experience as in customer service, sales or receptionist, preferrably in education/tuition/school
• Good presentation and customer-oriented
• Comfortable with clients face to face and over the phone
• Dynamic, self-driven, professional and reliable
• Proficient with Office, email