Front Desk Receptionist (Resort)

SENTOSA BEACH RESORT PTE LTD; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A resort hotel in Singapore is seeking a Front Desk Receptionist to provide comprehensive guest services, handle inquiries, and enhance guest satisfaction. The ideal candidate has hotel experience, strong communication skills, and is willing to work shifts, including Public Holidays. This role offers various employee benefits, including medical coverage and discounts.

Benefits

5-day work week

Learning and Development opportunities

Medical and insurance coverage

Special employee discount

Duty Meals and shuttle bus provided

Qualifications

• Preferably has relevant hotel experience with OPMS knowledge.
• Strong guest communication and engagement skills.
• Willing to work shifts and on Public Holidays.

Responsibilities

• Provide all-rounded guest services such as checking in and out.
• Contribute towards a memorable resort experience for all guests.
• Handle all guest requests in a timely, professional, and efficient manner.

Skills

Guest communication skills

Problem-solving skills

Customer service orientation

Job description

Shangri-La Rasa Sentosa, Singapore

We are looking for a Front Desk Receptionist to join our team!

As the Front Desk Receptionist, we rely on you to:

• Provide all-rounded guest services such as checking in and out
• Contribute towards a memorable resort experience for all guests
• Handle all guest requests in a timely, professional, and efficient manner
• Provide a best-fit solution to fulfil the customer needs
• Always ensure smooth efficient guest services
• Assist in enhancing the guest satisfaction scores of the hotel

We are looking for someone who:

• Preferably has relevant hotel experience with OPMS knowledge and other Front Desk related system such as check in/out system, reservations.
• Strong guest communication and engagement skills, with exposure to interacting with both international and domestic travellers, as our resort is an international destinations.
• Willing to work shifts and on Public Holidays

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!