Front Desk Receptionist (Resort)

SENTOSA BEACH RESORT PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A luxury resort in Singapore is seeking a Front Desk Receptionist to provide exceptional guest services, manage check-ins and check-outs, and enhance guest satisfaction. The ideal candidate has hotel experience, strong communication skills, and is willing to work shifts. The position offers a 5-day work week, medical coverage, and employee discounts.

Benefits

5-day work week

Learning and Development opportunities

Medical and insurance coverage

Employee discount

Duty Meals

Shuttle bus provided

Qualifications

• Preferably has relevant hotel experience.
• Strong guest communication and engagement skills.
• Willing to work shifts and on Public Holidays.

Responsibilities

• Provide all-rounded guest services such as checking in and out.
• Contribute towards a memorable resort experience.
• Handle all guest requests in a timely, professional manner.

Skills

Guest communication skills

Experience in hotel operations

Problem-solving skills

Tools

OPMS

Check in/out system

Reservations system

Job description

Overview

Shangri-La Rasa Sentosa, Singapore

We are looking for a Front Desk Receptionist to join our team!

Responsibilities

• Provide all-rounded guest services such as checking in and out
• Contribute towards a memorable resort experience for all guests
• Handle all guest requests in a timely, professional, and efficient manner
• Provide a best-fit solution to fulfil the customer needs
• Always ensure smooth efficient guest services
• Assist in enhancing the guest satisfaction scores of the hotel

Qualifications

• Preferably has relevant hotel experience with OPMS knowledge and other Front Desk related system such as check in/out system, reservations.
• Strong guest communication and engagement skills, with exposure to interacting with both international and domestic travellers, as our resort is an international destinations.
• Willing to work shifts and on Public Holidays

Benefits

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!