Front Desk Receptionist (Education)

Geniebook; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An educational services organization in Singapore is seeking a dedicated Relationship Executive to oversee daily operations at Geniebook CAMPUS. The successful candidate will communicate with students and parents, support teachers, and maintain administrative tasks. Fluency in Mandarin is mandatory for client interactions. This role offers an opportunity for growth in a collaborative working environment.

Qualifications

• Experience in a similar role is advantageous but not required.
• Graduates with no experience are welcome to apply.
• Flexible and capable of working independently and collaboratively.

Responsibilities

• Establish and maintain communication with students and parents.
• Address inquiries from students and parents.
• Support sales team with assessments and renewals.
• Maintain attendance records for all classes.

Skills

Excellent communication skills

Mandarin-speaking ability

Organizational skills

Ability to handle inquiries

Education

Diploma or Bachelor's degree in Business Administration

Job description

We are seeking a dedicated and organized Relationship Executive to join our team. The ideal candidate will be responsible for the smooth daily operations of Geniebook CAMPUS, ensuring a productive and supportive environment for both students and teachers.

Key Responsibilities

• Establish and maintain clear communication with students and parents regarding class schedules, changes, and other relevant details.
• Address inquiries from students and parents, resolving technical and administrative issues promptly and professionally.
• Provide parents with necessary information and explain relevant details clearly and effectively.
• Support the sales team with diagnostic assessments (DA tests) and student course renewals.
• Assist with various administrative tasks and other work‑related matters as needed by the department.

Operations & Coordination

• Ensure the center is maintained according to standard operating procedures, providing a clean and organized environment.
• Assist teachers with their daily needs, including courseware preparation and classroom setup.
• Plan and optimize class schedules, ensuring efficient use of time slots and resources.
• Arrange and coordinate trial classes, manage post‑class teacher‑parent communications, and organize replacement classes as needed.
• Maintain accurate attendance records for all classes and activities.

Requirements

• A Diploma or Bachelor's degree in Business Administration, or other relevant field.
• Experience in a similar role is advantageous but not required. Graduates with no experience are welcome to apply.
• Possess excellent communication skills and confidence in speaking with both parents and students alike.
• Mandatory Mandarin-speaking ability to serve Mandarin-speaking clients.
• Flexible and capable of working both independently as well as collaboratively.

Hours: 1230PM - 9PM/830AM - 630PM

Onsite for all working days (United Square/Century Square/Bishan Junciton 8)