Front desk receptionist

ALLSPICE INSTITUTE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading educational institute in Singapore is seeking a receptionist. The role involves greeting clients, answering phone calls, and managing the front desk operations. Candidates must have excellent communication and customer service skills, with the ability to multitask and maintain organization in a fast-paced environment. Familiarity with Microsoft Office is also required.

Qualifications

• Outstanding communication, interpersonal, and organizational skills.
• Ability to interact with a variety of guests and visitors.

Responsibilities

• Greeting clients and guests at the front desk.
• Answering phone calls and directing visitors.
• Sorting and distributing mail.

Skills

Communication skills

Customer service

Multitasking

Dependability

Problem-solving

Attention to detail

Tools

Microsoft Office

Job description

• Meeting and greeting clients.
• Booking meetings.
• Arranging couriers.
• Ensure School calendar is updated
• Keeping the reception area tidy.
• Answering and forwarding phone calls.
• Screening phone calls.
• Sorting and distributing post.
• Written and verbal communication skills.
• Customer service.
• Multitasking and prioritizing.
• Dependability.
• Familiarity with Microsoft Office.
• Problem-solving.
• Ability to work under pressure.
• Attention to detail.
• Coordinate programs and trainers.

Receptionists should have outstanding communication, interpersonal, customer service, and organizational skills. They spend most of their time dealing with a wide variety of guests and visitors. This means that they have to interact with people who have different personalities and behaviors

A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and products of the company, and answering any phone calls.

The business duties of a receptionist include answering visitors' enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls on multi-line telephones, setting appointments and schedules.