Front Desk Receptionist

HEGURU EDUCATION (SERANGOON) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An education centre in Singapore is seeking a Front Desk Receptionist to provide excellent customer service and ensure a welcoming environment for students and families. You will greet visitors, manage inquiries, and oversee student registrations. The ideal candidate is friendly and detail-oriented, with strong communication skills. This full-time role offers competitive remuneration and supports work-life balance.

Benefits

Competitive salary

Annual increment

Year-end performance bonus

Supportive team culture

Work-life balance

No overtime

Qualifications

• Strong command of English for clear, effective communication.
• Able to multitask and manage time efficiently.
• Friendly, proactive, and truly enjoys helping people.

Responsibilities

• Greet all students, parents, and guests with warmth and professionalism.
• Manage incoming phone calls, emails, and walk-in queries.
• Oversee student registrations and maintain accurate records.
• Build friendly, respectful relationships with students and their families.
• Assist in the day-to-day operations of the centre.

Skills

Excellent Communication

Organised & Detail-Oriented

Positive Attitude

Job description

Join Our Team as a Front Desk Receptionist!

We are looking for friendly, cheerful, and customer-focused Front Desk Receptionists to be the welcoming face of our education centre!

As the first point of contact for students and families, you will play a vital role in creating a warm, professional, and reassuring environment, as well as providing excellent customer service.

🧩 About the Role

This is a full-time front desk and customer service position based in one of our vibrant education centres.

🛠️ Key Responsibilities

1. Welcome Visitors

• Greet all students, parents, and guests with warmth and professionalism

2. Handle Inquiries

• Manage incoming phone calls, emails, and walk-in queries
• Provide accurate and helpful information about our programmes and services

3. Manage Student Matters

• Oversee student registrations and maintain accurate records
• Handle course fee payments and proper documentation

4. Customer Relationship Management

• Build friendly, respectful relationships with students and their families
• Address questions and concerns with care, empathy, and professionalism

5. Provide Administrative Support

• Assist in the day-to-day operations of the centre
• Ensure smooth running of administrative tasks and logistics

💼 What We’re Looking For

• Excellent Communication: Strong command of English for clear, effective communcation
• Organised & Detail-Oriented: Able to multitask and manage time efficiently
• Positive Attitude: Friendly, proactive, and truly enjoys helping people

🎁 What We Offer

• Attractive Remuneration: Competitive salary, annual increment, and year-end performance bonus
• Supportive Team Culture: A warm, collaborative, and encouraging workplace
• Work-Life Balance: No overtime, perks and benefits to support your well-being

📍 Work Location

• Punggol – Waterway Point or Punggol Coast Mall (new) or
• Serangoon NEX

🕘 Working Hours

• Wednesday to Sunday: 8:45 AM – 6:30 PM
• Off Days: Monday & Tuesday

✨ Be the Heart of Our Centre – Where Every Smile Starts with You!

If you love creating a welcoming atmosphere and bringing smiles to customers, we would love to hear from you.

Apply now and help us shape a positive journey for every student and parent who walks through our doors!