Front Desk Receptionist

Heguru Education Centre Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An education centre is seeking a Front Desk Receptionist to be the welcoming face for students and families. The role involves greeting visitors, managing inquiries, overseeing student matters, and providing administrative support. Ideal candidates will possess excellent communication skills, be organized, and have a positive attitude. This full-time position offers competitive remuneration and a supportive team culture.

Benefits

Competitive salary

Annual increment

Year-end performance bonus

Supportive team culture

Work-life balance

Qualifications

• Strong command of English for clear, effective communication.
• Able to multitask and manage time efficiently.
• Friendly, proactive, and enjoys helping people.

Responsibilities

• Greet all students, parents, and guests with warmth and professionalism.
• Manage incoming phone calls, emails, and walk-in queries.
• Oversee student registrations and maintain accurate records.
• Build friendly relationships with students and their families.
• Assist in the day-to-day operations of the centre.

Skills

Excellent Communication

Organised & Detail-Oriented

Positive Attitude

Job description

Join Our Team as a Front Desk Receptionist!

We are looking for friendly, cheerful, and customer-focused Front Desk Receptionists to be the welcoming face of our education centre!

As the first point of contact for students and families, you will play a vital role in creating a warm, professional, and reassuring environment, as well as providing excellent customer service.

🧩 About the Role

This is a full-time front desk and customer service position based in one of our vibrant education centres.

🛠️ Key Responsibilities

1. Welcome Visitors

• Greet all students, parents, and guests with warmth and professionalism

2. Handle Inquiries

• Manage incoming phone calls, emails, and walk-in queries

• Provide accurate and helpful information about our programmes and services

3. Manage Student Matters

• Oversee student registrations and maintain accurate records

• Handle course fee payments and proper documentation

4. Customer Relationship Management

• Build friendly, respectful relationships with students and their families

• Address questions and concerns with care, empathy, and professionalism

5. Provide Administrative Support

• Assist in the day-to-day operations of the centre

• Ensure smooth running of administrative tasks and logistics

💼 What We’re Looking For

• Excellent Communication: Strong command of English for clear, effective communication

• Organised & Detail-Oriented: Able to multitask and manage time efficiently

• Positive Attitude: Friendly, proactive, and truly enjoys helping people

🎁 What We Offer

• Attractive Remuneration: Competitive salary, annual increment, and year-end performance bonus

• Supportive Team Culture: A warm, collaborative, and encouraging workplace

• Work-Life Balance: No overtime, perks and benefits to support your well-being

📍 Work Location

• Punggol – Waterway Point or Punggol Coast Mall (new) or

• Serangoon NEX

🕘 Working Hours

• Wednesday to Sunday: 8:45 AM – 6:30 PM

• Off Days: Monday & Tuesday

✨ Be the Heart of Our Centre – Where Every Smile Starts with You!

If you love creating a welcoming atmosphere and bringing smiles to customers, we would love to hear from you.

Apply now and help us shape a positive journey for every student and parent who walks through our doors!