Front Desk Officer/ Executive (Hotel Industry)

TALENT TRADER GROUP PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hotel management company in Singapore is seeking a dedicated Guest Service Officer to provide personalized service and handle guest inquiries. The ideal candidate has at least 1 year of front office experience and a diploma in Hotel Management. You will manage cashier duties, assist with guest requests, and promote upselling programs. Interested applicants should send their resume via email.

Qualifications

• Minimum 1 year experience in a front office/customer service role in the hotel industry.
• Ability to promote upselling programs.
• Experience in managing guest requests professionally.

Responsibilities

• Provide personalized service to guests to ensure a seamless stay experience.
• Handle cash float and perform cashiering duties.
• Assist guests with transportation, directions, and reservations.

Skills

Excellent communication skills

Cash handling

Customer service

Problem solving

Education

Diploma in Hotel Management or a related field

Job description

Job Description

• Provide personalized service to guests and promptly handle their requests to ensure a seamless stay experience.
• Perform cashiering duties and carefully manage the cash float.
• Answer incoming and outgoing calls in a professional manner.
• Promote the property's upselling programs.
• Assist guests with inquiries regarding transportation, directions, restaurant reservations, and other services.

Requirements

• Diploma in Hotel Management, or a related field.
• Minimum 1 year front office/customer service of experience in hotel industry.
• Excellent communication and presentation skills.

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [e-mail];

EA License No.: 13C6305

Registration No.: R23117856 CHOE KIN MUN

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