Front Desk Officer

EU HOLIDAYS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hospitality company in Singapore is looking for a Front Desk Officer who will welcome and guide guests, maintain a professional presence, and ensure the reception area is orderly. Candidates should be friendly, patient, and able to stand for long hours. The role requires working on shifts, weekends, and public holidays. This position is ideal for someone enthusiastic about customer service and keen to assist guests.

Qualifications

• Friendly and polite with excellent guest interaction skills.
• Neat appearance and professionalism is essential.
• Ability to stand for long hours and stay alert is required.

Responsibilities

• Greet and welcome guests with a friendly attitude.
• Provide directions or guide guests to assigned areas.
• Maintain cleanliness and tidiness of the reception area.

Skills

Friendly

Patient

Confident

Team player

Job description

Job Description

We are looking for a polite, energetic, and customer-oriented Front Desk Officer to welcome and guide guests at our company. This role is non-administrative and does not require computer skills. Your main responsibility is to maintain a warm and professional presence at the front desk or entrance area, ensuring that all visitors feel well-received, assisted, and properly directed.

Job Responsibilities

• Greet and welcome guests with a friendly attitude
• Provide simple directions or guide guests to assigned areas/seats
• Answer basic guest queries politely and confidently
• Maintain orderly guest flow and assist with crowd control when needed
• Ensure the reception/entry area is clean, tidy, and presentable
• Standby to assist guests with special needs or elderly visitors
• Report any issues or emergencies to supervisors immediately
• Assist in managing and organizing inventory of itinerary

Job Requirements

• Friendly, patient, and confident in dealing with people
• Presentable and neat appearance
• Able to stand for long hours and stay alert
• Able to carry light materials (Itinerary)
• Willing to work on shift, weekends and public holidays
• Punctual, responsible, and a good team player