Front Desk Officer

PEAK360 PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading fitness center in Singapore is looking for a Front Desk Officer to serve as the first point of contact for members. The role involves greeting visitors, managing calls, and providing administrative support while maintaining a welcoming environment. The ideal candidate will demonstrate excellent customer service and multitasking skills. Benefits include complimentary gym membership, annual leave, and staff discounts.

Benefits

Complimentary gym membership

20% discount for family members

12 days annual leave

14 days medical leave

Medical claim up to $300/year

15% staff discount for Cafe

Annual dinner

Qualifications

• Ability to greet and assist visitors.
• Experience managing incoming calls and handling enquiries.
• Skilled in providing administrative support.

Responsibilities

• Greet and assist visitors.
• Manage incoming calls, walk-ins and handle enquiries.
• Provide administrative support such as scheduling appointments.

Skills

Customer service skills

Time management

Multitasking

Problem-solving

Microsoft Office proficiency

Job description

PEAK360 is located at The Central @ Clarke Quay.

We are about 8,000sqft, a gym operating daily from 7am - 10pm.

The Front Desk Officer at a gym serves as the first point of contact for members and potential members. They play a crucial role in creating a welcoming and friendly environment that encourages regular gym usage and member retention.

Job Description:

1. Greet and assist visitors.

2. Manage incoming calls, walk-ins and handle enquiries.

3. Provide administrative support such as scheduling appointments, handling email and the POS system.

4. Utilize Microsoft Office applications for data entry, document preparation, and communication.

5. Demonstrate excellent time management and multitasking abilities to handle various tasks simultaneously.

6. Solve problems effectively and escalate issues as needed.

7. Maintain a tidy and organized front desk area.

Benefits:

• Complimentary gym membership
• Family members entitled to 20% discount off membership *T&C applies
• 12 days annual leave
• 14 days medical leave
• Medical claim up to $300/year
• 15% staff discount for Cafe food and beverages
• Annual dinner