Front Desk Guest Services Specialist - Night Shifts

The Ascott Limited; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hospitality provider in Singapore is seeking a Guest Service Associate to support daily operations at their hotel. The ideal candidate will ensure guest satisfaction, handle check-ins and check-outs efficiently, manage accounts, and provide recommendations for local attractions. Strong English communication skills and a service-oriented mindset are essential. This role may require permanent night shifts. Join us for a rewarding experience in hospitality!

Qualifications

• Strong English communication skills, both spoken and written.
• Detail-oriented with strong focus on guest service.
• Ability to work in a team-oriented environment.

Responsibilities

• Assist guests with check-in and check-out procedures.
• Ensure guest satisfaction at the Front Desk.
• Manage guests' accounts and reservation systems.

Skills

Good command of spoken and written English

Attention to details

Excellent team player

Service-oriented

Willingness to perform night shifts

Job description

A leading hospitality provider in Singapore is seeking a Guest Service Associate to support daily operations at their hotel. The ideal candidate will ensure guest satisfaction, handle check-ins and check-outs efficiently, manage accounts, and provide recommendations for local attractions. Strong English communication skills and a service-oriented mindset are essential. This role may require permanent night shifts. Join us for a rewarding experience in hospitality!