Front Desk & Guest Experience Specialist

The Ascott Limited; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A hospitality company in Singapore seeks a Front Desk Associate to support daily guest service operations. This role involves assisting with check-in/check-out procedures, managing guest accounts, and responding to queries. The ideal candidate will possess strong communication skills, attention to detail, and a willingness to learn. Interested candidates should be team-oriented and enthusiastic about providing exceptional service to guests, helping to create a welcoming atmosphere.

Qualifications

• Good command of spoken and written English.
• Willingness to perform shifts.
• Passion for learning various tasks.

Responsibilities

• Assist guests with check-in and check-out procedures.
• Manage guests' accounts and apartment availability.
• Respond to queries through walk-ins, emails, and calls.

Skills

Customer service skills

Attention to detail

Team player

Communication skills

Job description

A hospitality company in Singapore seeks a Front Desk Associate to support daily guest service operations. This role involves assisting with check-in/check-out procedures, managing guest accounts, and responding to queries. The ideal candidate will possess strong communication skills, attention to detail, and a willingness to learn. Interested candidates should be team-oriented and enthusiastic about providing exceptional service to guests, helping to create a welcoming atmosphere.