Front Desk Executive

GP HOTEL MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading hotel management company in Singapore is seeking dedicated individuals for customer service roles. Responsibilities include greeting guests, assisting with inquiries, and maintaining service excellence during check-in and check-out. Candidates must be fluent in English, passionate about customer service, and ready to work flexible shifts including weekends and holidays.

Benefits

Meal and uniform allowance

Attractive incentives and bonuses

Staff rates at Accor hotels

Qualifications

• Passionate about providing quality customer service.
• Effective communication skills in English.
• Ability to work both independently and in a team.

Responsibilities

• Greet visitors and guests, ensuring smooth check-in/check-out.
• Assist guests with inquiries and requests.
• Maintain an accurate cash float.

Skills

Customer service

Fluent in English

Teamwork

Independence

Job description

Job Details (Here’s what you can expect!)

• Work predominantly in 1 of our 25 hotels in Singapore
• Duty Meal allowance and uniform allowance
• Attractive incentives and bonuses
• Staff rates at Accor hotels in Singapore and worldwide
• Uniforms provided

Job Responsibilities:

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs
• Accounting and maintaining an accurate cash float
• Any other ad-hoc duties assigned

Job Requirements:

• Passionate individuals who love customer service
• Communicate fluently in English
• Independent and work well in teams
• Able to work on weekends and public holidays
• Work day shifts and night shifts