Front Desk & Customer Support Specialist

PERSOL; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading service provider in Singapore is looking for Support Officers cum Admin for various responsibilities including customer assistance, administrative support, and engagement with digital applications. Candidates should have at least a GCE ‘N’ Level and strong communication skills. This role requires a pleasant demeanor and proficiency in Microsoft Office. Work hours are Monday to Saturday with specific timings.

Qualifications

• Min GCE ‘N’ Level with prior experience in customer service support is an advantage.
• Pleasant and professional demeanor with good interpersonal and communication skills.
• Able to work independently and as part of a team.

Responsibilities

• Maintain a constant presence at the front counter to provide prompt assistance.
• Greet and register walk-in customers using the case management system.
• Respond to customer enquiries professionally and efficiently.
• Provide administrative support, including document filing, data entry, printing.
• Engage with customers to teach/guide on digital apps.

Skills

Customer service skills

Interpersonal skills

Communication skills

Proficient in Microsoft Office

Education

GCE ‘N’ Level

Job description

A leading service provider in Singapore is looking for Support Officers cum Admin for various responsibilities including customer assistance, administrative support, and engagement with digital applications. Candidates should have at least a GCE ‘N’ Level and strong communication skills. This role requires a pleasant demeanor and proficiency in Microsoft Office. Work hours are Monday to Saturday with specific timings.