Front Desk Customer Service Officer

Anradus Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading aesthetic clinic in Singapore is seeking a Front Desk Customer Service Officer to manage patient interactions, including scheduling appointments and cashiering duties. The ideal candidate is required to have at least a minimum GCE O-Level, possess good communication skills, and be familiar with Microsoft Office. Working hours are 5.5 days a week, including weekends, and the position offers a permanent role with a basic salary and variable bonus.

Qualifications

• Prior experience in a clinic, receptionist, cashier, or similar customer-facing role preferred.
• Able to multitask and work independently and as part of a team.

Responsibilities

• Handle incoming calls and enquiries professionally.
• Manage patient registration and update personal details.
• Schedule patient appointments.
• Perform cashiering duties and process payments.
• Support dispensary operations and maintain inventory.

Skills

Good interpersonal and communication skills

Multitasking ability

Proficiency in Microsoft Office

Education

Minimum GCE O-Level

Job description

Front Desk Customer Service Officer (Aesthetic Clinic) #81949

Industry/ Organization Type
Medical Aesthetic/ Skincare

Position Title
Front Desk Customer Service Officer

Working Location
Orchard/ Novena (near MRT)

Working Hours
5.5 Days, Mon – Fri (10am – 8pm), Sat (10am – 5pm)

Salary Package
Basic Salary + Variable Bonus

Duration
Permanent

Key Responsibilities

• Handle incoming calls and enquiries, provide accurate information to patients in a friendly and professional manner.

• Manage patient registration, update personal details, and maintain proper filing/ records.

• Scheduling of patient appointments.

• Perform cashiering duties, process payments, and issue receipts accurately.

• Support dispensary operations by preparing/ dispensing clinic products and medications.

• Maintain inventory by sorting, counting, replenishing stock, and ensuring the dispensary area remains clean and organized.

• Assist with purchase orders and delivery orders, including receiving items and supporting stock take activities.

Requirements

• Minimum GCE O-Level.

• Prior experience in a clinic, receptionist, cashier, or similar customer-facing role preferred.

• Good interpersonal and communication skills.

• Able to multitask, work independently and as part of a team, and perform well in a fast-paced environment.

• Proficient in Microsoft Office applications.

Kindly apply through ANY of the following methods

• Submit your application by clicking the APPLY button;

• Email your resume to [e-mail]. Please indicate #81949 on the email subject.

Application Policy

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.