Front Desk & Customer Service Associate [Bishan / Meals Provided / Base + Bonus] – EH03

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading HR advisory firm seeks a Customer Service cum Receptionist for a 1 Year Renewable Contract in Singapore. The role involves managing front desk operations, providing excellent customer service, and supporting sales efforts. Responsibilities include handling calls, maintaining records, and ensuring a welcoming environment for clients. Candidates should have strong communication and organizational skills, and a valid driving license is advantageous but not mandatory. Competitive salary and bonuses offered.

Benefits

Lunch & Tea meals provided

Bonus available

Qualifications

• 1 year of relevant experience in customer service or receptionist roles.
• Ability to manage multiple tasks effectively.
• Valid driving license preferred but optional.

Responsibilities

• Serve as the first point of contact for visitors and customers.
• Manage and direct incoming calls and queries.
• Support sales by generating leads and coordinating appointments.

Skills

Customer service skills

Communication skills

Organizational skills

Job description

Customer Service cum Receptionist [ 1 Year Renewable Contract ]

Working Days: 5 Days Alternate Saturday, 9am-6pm / 9am-3pm

Salary: $$2,500 - $3,500 + Bonus

Lunch & Tea meals are provided

Location: (Bishan / Upper Thomson)

Key Responsibilities

1. Front Desk & Reception

• Serve as the first point of contact for visitors, callers, and walk-in customers
• Manage incoming calls and route to relevant departments
• Handle incoming/outgoing mail, parcels, and courier coordination
• Maintain a clean and organized reception area

2. Customer Service & Follow-Up

• Call customers for service reminders and appointment confirmations
• Assist with booking service appointments and answering basic enquiries
• Maintain customer records and follow-up for after-sales engagement

3. Sales Support & Lead Generation

• Contact customers for quotations and service proposals
• Promote company services, packages, and promotions
• Generate leads and support monthly sales targets

4. Review & Marketing Support

• Encourage customers to leave reviews and maintain feedback records
• Support marketing initiatives and appear in media content when needed

5. Administrative Support

• Perform data entry, filing, and record maintenance
• Assist with appointment scheduling and office coordination
• Manage office supplies and monthly lunch orders

6. Payment & Receipt Handling

• Receive customer payments and issue receipts according to company procedures

7. Driving / Vehicle Handling (Optional)

• Preferably possess a valid driving license and assist in moving customer vehicles when required

8. Other Duties

• Liaise with vendors or service providers
• Perform ad-hoc tasks as assigned by management

✅Interested personnel kindly send your CV to WhatsApp: https://wa.me/65 88567364(Ethan)

Han Meng Zhuo | Reg No: R25138931

The Supreme HR Advisory Pte Ltd | EA No: 14C7279