Front Desk Customer Relations Executive

The Brow & Beauty Boutique; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading beauty service provider in Bugis, Singapore, is seeking a Front Desk Customer Relations Executive. This role involves greeting customers, managing inquiries, and ensuring efficient front-desk operations. Ideal candidates have experience in customer service, strong communication skills, and a customer-centric attitude. Join a supportive team that offers competitive salary, health benefits, and opportunities for professional growth.

Benefits

Competitive salary and performance-based bonuses

Comprehensive health and wellness benefits

Opportunities for professional development

Discounts on beauty services and products

Collaborative company culture

Qualifications

• Previous experience in a customer-facing role, preferably in beauty or retail.
• Ability to interact with customers and clients of all backgrounds.
• Flexibility to work in a fast-paced environment and adapt to changing priorities.

Responsibilities

• Greet and welcome customers with a friendly demeanor.
• Handle customer bookings, payments, and other administrative tasks.
• Maintain a clean and organised front desk area.

Skills

Excellent communication and interpersonal skills

Strong organisational and multi-tasking abilities

Customer-centric attitude

Proficient in using office equipment and computer software

Tools

Microsoft Office

Booking systems

Job description

Front Desk Customer Relations Executive

The Front Desk Customer Relations Executive plays a crucial role in providing an exceptional customer experience at The Brow & Beauty Boutique' in Bugis, Central Region. This full-time position is responsible for greeting customers, managing inquiries, and ensuring a smooth and efficient front-desk operation.

What you'll be doing

• Greet and welcome customers with a friendly and professional demeanor
• Respond to customer inquiries, both in-person and via phone, email, or social media
• Handle customer bookings, payments, and other administrative tasks
• Maintain a clean and organised front desk area
• Assist the team with various administrative and customer service duties as needed
• Contribute to a positive and collaborative work environment

What we're looking for

• Previous experience in a customer-facing role, preferably in the beauty or retail industry
• Excellent communication and interpersonal skills, with the ability to interact with customers and clients of all backgrounds
• Strong organisational and multi-tasking abilities, with attention to detail
• Proficient in using office equipment and computer software (e.g. Microsoft Office, booking systems)
• A friendly, professional, and customer-centric attitude
• Flexibility to work in a fast-paced environment and adapt to changing priorities

What we offer

At The Brow & Beauty Boutique', we are committed to providing our employees with a supportive and enriching work environment. As a member of our team, you can expect:

• Competitive salary and performance-based bonuses
• Comprehensive health and wellness benefits
• Opportunities for professional development and career growth
• Discounts on our range of beauty services and products
• A collaborative and inclusive company culture

About us

The Brow & Beauty Boutique' is a leading provider of premium beauty services in the heart of Bugis, Central Region. Our mission is to empower our clients to look and feel their best, while delivering exceptional customer service. With a team of skilled and passionate professionals, we strive to create a welcoming and relaxing environment for all who visit our boutique.

If you are excited about this opportunity and believe you have the skills and experience to thrive in this role, we encourage you to apply now.