Front Desk cum Admin Officer [$15/hr | West | Part-time Roving]

P-SERV PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A customer service organization in Singapore is seeking a part-time Customer Service cum Admin Officer. You will manage customer interactions, maintain high satisfaction levels, and provide administrative assistance. A minimum of GCE ‘O’ Level qualification is required, along with excellent communication skills. The role involves roving between different offices and requires commitment of at least 3 days a week for 6 months.

Qualifications

• Prior experience in customer service support is an advantage.
• Ability to handle unexpected challenges.

Responsibilities

• Man the front counter at all times.
• Maintain high levels of customer satisfaction.
• Queue management when required.
• Welcome walk-in customers and register customers.
• Attend to enquiries via phone call and emails.
• Operational checks on the service centre.
• Collect documents and make certified copies.
• Provide administrative support such as filing and data entry.
• Need to be roving around different offices.

Skills

Excellent verbal communication

Excellent written communication

Capacity to adapt

Education

Min GCE ‘O’ Level

Job description

Join Our Team: Part-Time Customer Service cum Admin Officers Wanted! Embrace a Dynamic Role with Flexible Days and Make a Difference in Customer Satisfaction!

Job Responsibilities

• Man the front counter at all times
• Maintain high levels of customer satisfaction at all times
• Queue management when required
• Welcome walk-in customers and register customers via case management system
• Attend to enquiries pertaining to financial assistance, via phone call and emails
• Operational checks on the service centre and replenishment of collaterals before the start of each day
• Collect documents received from customers and make certified copies of these documents
• Provide administrative support such as filing of documents, data entry, printing and preparation of letters etc
• Need to be roving around different offices depending on manpower planning

Job Requirements

• Min GCE ‘O’ Level with prior experience in customer service support is an advantage
• Excellent verbal and written communication skills
• Capacity to adapt to changing environments and handle unexpected challenges

Working Hours and other Info

• Commit min 3 days on weekdays!
• Commit min 6 months or longer!
• Full Day - 8:15am to 6:30pm (with 1 hour break)
• Half Day (Saturday) - 8:15am to 1pm
• Roving within West region!

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.