Freight Forwarding Customer Service Expert

TALENT TRADER GROUP PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A logistics firm in Singapore is looking for a candidate to handle customer inquiries and coordinate shipment bookings. You will ensure the seamless execution of freight operations and maintain strong relationships with internal teams and clients. The ideal candidate will have a diploma in Business Administration and at least 1 year of experience in freight forwarding. Strong communication and negotiation skills are essential.

Qualifications

• Minimum 1 year of experience in freight forwarding.
• Excellent communication, negotiation and presentation skills.

Responsibilities

• Respond to customer inquiries and handle shipment bookings.
• Coordinate space reservations and track availability.
• Prepare and send pre-alerts to relevant stations before shipment.
• Ensure all special requests and handling instructions are followed.

Skills

Excellent communication

Negotiation skills

Interpersonal skills

Education

Diploma in Business Administration

Job description

A logistics firm in Singapore is looking for a candidate to handle customer inquiries and coordinate shipment bookings. You will ensure the seamless execution of freight operations and maintain strong relationships with internal teams and clients. The ideal candidate will have a diploma in Business Administration and at least 1 year of experience in freight forwarding. Strong communication and negotiation skills are essential.