Freight Forwarding Customer Service Executive (Bilingual)

SEARCH PERSONNEL PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruiting agency in Singapore is seeking a Customer Service Executive with freight forwarding experience. The role involves managing customer inquiries, arranging shipments, and coordinating with various departments. Candidates must have at least 2 years of experience in the freight forwarding industry, a GCE 'O' Level or higher, and proficiency in MS Office. Bilingual candidates who can converse in both English and Mandarin are preferred. This position offers competitive compensation including a performance bonus.

Qualifications

• 2 years experience in freight forwarding (Air/Sea freight) is a must.
• Must speak English and Mandarin.
• Good communication and negotiation skills.

Responsibilities

• Attend to customer’s inquiries and booking of shipments.
• Arrange for space bookings and monitoring.
• Liaise with Import/Export Department for smooth execution.
• Prepare pre-alerts for shipments.
• Monitor arriving and uplift details and inform customers.
• Ensure compliance with special requests.
• Build and maintain good working relationships with customers.

Skills

Freight forwarding experience

Proficient in MS Office

Bilingual in English and Mandarin

MS Office proficiency

Education

GCE 'O' Level & above

Job description

A recruiting agency in Singapore is seeking a Customer Service Executive with freight forwarding experience. The role involves managing customer inquiries, arranging shipments, and coordinating with various departments. Candidates must have at least 2 years of experience in the freight forwarding industry, a GCE 'O' Level or higher, and proficiency in MS Office. Bilingual candidates who can converse in both English and Mandarin are preferred. This position offers competitive compensation including a performance bonus.