Franchise Training Lead — Hospitality Ops & Growth

PARIS BAGUETTE SINGAPORE PTE. LTD.; Serangoon Garden Circus; On-site; SGD 20,000 - 60,000; Full time

Job summary

A renowned franchise in the food and beverage sector based in Singapore is seeking a Franchise Operations Trainer. This role involves developing and delivering training programs for franchisees, providing on-site support, monitoring franchisee performance, and collaborating on best practices. The ideal candidate will have at least 3 years of relevant experience and a strong background in franchise operations and customer service. Competitive salary and a range of benefits are offered.

Benefits

Flexi health and benefit

Career development opportunities

Performance Incentive Bonus

Collaborative work environment

Qualifications

• Minimum 3 years of experience in a similar role, preferably in hospitality or food and beverage.
• Excellent knowledge of franchise operations and best practices.
• Strong communication skills for training and coaching.

Responsibilities

• Develop and deliver training programs for franchisees.
• Provide on-site support and coaching to franchisee staff.
• Monitor franchisee performance and provide feedback.

Skills

Franchise operations knowledge

Training and coaching

Customer service skills

Interpersonal skills

Microsoft Office proficiency

Job description

A renowned franchise in the food and beverage sector based in Singapore is seeking a Franchise Operations Trainer. This role involves developing and delivering training programs for franchisees, providing on-site support, monitoring franchisee performance, and collaborating on best practices. The ideal candidate will have at least 3 years of relevant experience and a strong background in franchise operations and customer service. Competitive salary and a range of benefits are offered.