Fragrance Advisor & Customer Experience Specialist

Oomph Pte. Ltd.; Singapore; On-site; SGD 28,000 - 34,000; Full time

Job summary

Oomph Pte. Ltd. is seeking a full-time Fragrance Advisor for our travel retail team at Changi Airport. The role focuses on delivering excellent customer service, sharing fragrance knowledge, and driving sales targets while maintaining a presentable counter.

The position offers a gross salary up to SGD 2,800 per month plus commission/incentives, with shifts spanning 10:00am–7:00pm or 1:00pm–10:00pm, five days a week including weekends and public holidays.

Qualifications

• Fragrance or retail experience preferred.
• Confident, friendly and comfortable approaching customers.
• Strong communication and interpersonal skills.
• Proactive, reliable and able to work independently.
• Motivated to achieve sales targets.
• Customer-focused with a positive attitude.

Responsibilities

• Recommend suitable fragrances based on customers' preferences and needs.
• Introduce and share fragrance knowledge to create an engaging customer experience.
• Deliver excellent customer service and build strong customer relationships.
• Support sales activities and achieve individual/team targets.
• Maintain a neat and presentable counter.
• Perform basic housekeeping and product replenishment.

Skills

Customer service

Sales mindset

Communication

Interpersonal skills

Job description

Oomph Pte. Ltd. is seeking a full-time Fragrance Advisor for our travel retail team at Changi Airport. The role focuses on delivering excellent customer service, sharing fragrance knowledge, and driving sales targets while maintaining a presentable counter.

The position offers a gross salary up to SGD 2,800 per month plus commission/incentives, with shifts spanning 10:00am–7:00pm or 1:00pm–10:00pm, five days a week including weekends and public holidays.