Forwarding Assistant Manager

JOINTHIRE SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A global logistics company is seeking a senior member to guide the team in operational duties, oversee import/export arrangements, and maintain expert knowledge of customs procedures in Singapore. The ideal candidate will bring at least 10 years of experience in freight forwarding and demonstrate strong negotiation and leadership skills. This role offers a structured workweek with competitive compensation including bonuses.

Benefits

AWS

Variable Bonus

Qualifications

• Minimum 10 years of hands-on experience in freight forwarding operations.
• Deep knowledge of freight forwarding arrangements and customs procedures in Singapore.
• Proven experience managing import/export licenses.
• Demonstrated experience in negotiating rates with carriers.
• Business-level proficiency in English.

Responsibilities

• Support the Manager and guide junior members in operational duties.
• Oversee all import/export arrangements and billing operations.
• Act as the primary liaison with customs and governing agencies.
• Deliver performance reports and contribute to strategic planning.

Skills

Freight forwarding operations

Customs procedures

Negotiation skills

Team leadership

Customer interaction

Job description

Overview

About Company: Our client is a global integrated logistics company engaged in the warehousing, transport, and forwarding. They offer optimal logistics through their reliable expertise about cargo and their diverse line-up of services.

Job Description

• Act as a senior member of the team, supporting the Manager and guiding junior members in all operational duties.
• Play a key role in the team's efforts to achieve the annual GTB target.
• Oversee all import/export arrangements, including permit issuance and billing operations.
• Negotiate competitive rates with carriers and NVOCCs.
• Maintain expert knowledge and oversee the management of licenses (ZeroGST, MES, RACA, etc.).
• Act as the primary liaison with customs, IRAS, and other relevant government agencies.
• Support sales activities, including customer visits and telemarketing.
• Deliver performance reports and contribute to strategic planning (monthly meetings).
• Report effectively to the Manager, other departments, HQ, and customers.

Job Requirements

• Minimum 10 years of hands-on experience in freight forwarding operations (import/export).
• Deep knowledge of freight forwarding arrangements and customs procedures in Singapore.
• Proven experience and knowledge in managing import/export licenses (e.g., ZeroGST, MES, RACA).
• Demonstrated experience in negotiating rates with carriers and NVOCCs.
• Business-level proficiency in English.

Compensation

• AWS
• Variable Bonus
• Working Hours: Monday to Friday, 8:30 AM – 6:00 PM.