FOOT REFLEXOLOGIST

WONDERFOOT MASSAGE TCM PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A wellness center in Singapore seeks a skilled Foot Reflexologist to provide professional treatments based on Traditional Chinese Medicine principles. The ideal candidate will excel in customer service and uphold hygiene standards while performing reflexology and massage services. This role offers an opportunity to contribute to overall wellness and customer satisfaction in a supportive environment.

Qualifications

• Experience in foot reflexology and massage services based on TCM principles.
• Ability to assess customer comfort and adjust techniques accordingly.
• Strong communication skills for customer interaction.

Responsibilities

• Conduct professional foot reflexology sessions to promote wellness.
• Ensure high hygiene standards for tools and treatment areas.
• Support daily operational duties in the shop.

Skills

Foot reflexology techniques

Customer care

Hygiene and sanitation

Job description

WonderFoot TCM & Reflexology – Foot Reflexologist

Job Roles & Responsibilities

1. Foot Reflexology & Massage Services

• Perform professional foot reflexology sessions based on TCM (Traditional Chinese Medicine) principles.
• Apply correct pressure techniques on reflex zones to promote relaxation, circulation, and overall wellness.
• Provide complementary services such as shoulder massage, head massage, or simple body acupressure when required.
• Assess customer conditions and adjust pressure or techniques according to customer comfort and needs.

2. Customer Care & Service Quality

• Greet customers warmly and create a comfortable, relaxing environment.
• Communicate clearly with customers to understand their concerns, pressure preferences, and wellness goals.
• Ensure customer satisfaction through professional service, politeness, and attentiveness.
• Manage customer feedback professionally and elevate issues when necessary.

3. Hygiene, Safety & Cleanliness

• Maintain high standards of hygiene for tools, towels, foot baths, equipment, and treatment rooms.
• Follow company SOPs for sanitization and cleanliness after each session.
• Ensure safe handling of ointments, oils, and herbal products used during treatment.
• Adhere to workplace safety guidelines during all treatments.

4. Operational & Daily Duties

• Support daily shop operations such as preparing treatment areas, replenishing supplies, and ensuring equipment is in working condition.
• Assist with appointment scheduling, customer flow, and time management.
• Cooperate with colleagues and maintain a positive team environment.

5. Product & Service Knowledge

• Understand the principles of TCM used in reflexology, including meridian lines and pressure points.
• Explain the benefits of treatments to customers professionally and accurately.
• Stay updated on new techniques and training provided by the company.

6. Professional Conduct

• Uphold company standards, grooming guidelines, and service ethics.
• Handle customer information with confidentiality and professionalism.
• Maintain punctuality and reliability in shift schedules.