FOOD SERVICES SERVICE CREW

CHUNFENG BRAND MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading food service company in Singapore is seeking Service Crew to provide excellent customer service and ensure smooth operations. Responsibilities include greeting customers, processing orders, maintaining cleanliness, and adhering to hygiene standards. Ideal candidates should have a positive attitude, good communication skills, and be able to work flexible hours. Training will be provided for those with less experience.

Qualifications

• Prior Food & Beverage or customer service experience preferred.
• Positive attitude and willingness to learn.
• Able to work shifts, weekends, and public holidays.

Responsibilities

• Greet customers warmly and assist them in placing orders.
• Take and process food and beverage orders accurately.
• Maintain cleanliness and hygiene in the dining area and kitchen.

Skills

Customer service

Communication skills

Teamwork

Education

Minimum secondary school education

Job description

Job Summary

The Service Crew is responsible for providing excellent customer service, maintaining cleanliness and hygiene standards, and ensuring smooth day-to-day operations of the outlet. The role involves serving customers efficiently and ensuring a pleasant dining experience.

Key Responsibilities

• Greet customers warmly and assist them in placing orders.
• Take and process food and beverage orders accurately.
• Prepare and serve food/drinks according to company standards.
• Handle cash and operate POS systems when required.
• Maintain cleanliness and hygiene in the dining area, counter, and kitchen.
• Ensure all equipment and utensils are clean and in good working condition.
• Follow all food safety and hygiene standards (SFA/NEA requirements).
• Replenish stock, condiments, and supplies as needed.
• Assist in opening and closing duties of the outlet.
• Provide excellent customer service and handle customer feedback professionally.
• Perform other duties assigned by the supervisor or manager.

Requirements

• Minimum secondary school education.
• Prior F&B or customer service experience preferred (training provided).
• Positive attitude and willingness to learn.
• Good communication and teamwork skills.
• Able to work shifts, weekends, and public holidays.
• Physically fit to stand for long hours.